Spooky Boutique


Policies at www.SpookyBoutique.com

Policies




Return Policy


For Shoes / Boots
NO REFUNDS. Exchange or Store Credit ONLY. If your shoes / boots do not fit -or- you do not like them, you may exchange them for a different size or other merchandise. *Please Note: We do not refund the cost of Shipping & Handling. You are resposible for the cost of returning the shoes / boots to us, in addition to the cost to have the new pair (or other merchandise) shipped to you. All exchanges must be authorized in advance. Follow the steps below, under "All Other Items" to request a Return Authorization Number.


All Other Items (unless otherwise noted)
If you wish to Return/Exchange an item, you must notify us by e-mail (exchange@spookyboutique.com) within 2-3 days of receiving your order. Failure to notify us within the 2-3 days period will result in refusal of your return. Once you notify us, you will be issued a Return Authorization # which must be written on the outside of the package you send back to us. Your package Must be postmarked no later than 5 days after the date you receive you Return Authorization #. Any packages received without the appropriate Return Authorization # written on the outside, or postmarked after 5 days, will be Returned to Sender. We do not refund the cost of Shipping & Handling. Items returned MUST be in NEW, UNWORN Condition with tags still attached. We will NOT accept returns of items with obvious signs of use. This includes the scent of perfume or cigarette smoke. WE ARE VERY FIRM ABOUT THIS. If you return items in used condition, you will be responsible for the cost to have them shipped back to you. ** All sales of Hosiery (whether opened or not), Halloween Costumes, Wigs, Intimate wear and Cosmetics are final.** There will be a 15% Restocking Fee on all Refunds.

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Privacy Policy

The internet can be a SPOOKY place. But here at SPOOKY BOUTIQUE, there's nothing to be afraid of... especially when it comes to your PERSONAL INFORMATION.

Privacy of your Personal Information is a grave matter to us. Any information you provide while shopping with us is used only for the purpose of processing your order. Our shopping cart uses SSL (Secure Socket Layer) technology to encrypt your credit card information before it is sent to the server. We do not rent, sell or share any information about our customers. Your e-mail address will be used by us only to communicate with you about your order. You will not be added to a mailing list and sent promotional advertisements. If in the future we decide to advertise special offers through e-mail, our website will offer you the ability to choose to receive these types of promotions.

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